Answers before you choose your XLOO solution.
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General product FAQ’s
XLOO creates modern bathroom hygiene products designed to make washrooms cleaner, fresher and easier to maintain for homes and commercial spaces.
The XLOO range includes the DELUX Toilet Seat, SNAZZY Toilet Brush, Vortex Hand Dryer and Gents Urinal & Basin Combination.
Yes. XLOO products are suitable for home bathrooms as well as high-usage spaces such as hotels, offices, colleges, hospitals, airports and public restrooms.
The XLOO DELUX Toilet Seat is designed to target odors at the toilet bowl area and help replace unpleasant smells with cleaner air.
No. The SNAZZY Toilet Brush is designed to attach to the underside of many toilet lids, helping keep the brush contained above the bowl instead of stored on the floor.
Order & inquiries
You can contact XLOO through the website enquiry page or email the sales team with your product, project or installation requirement.
Yes. For offices, hotels, healthcare spaces, colleges or public washrooms, share the site type, approximate number of washrooms, product interest and installation location so the XLOO team can guide you.
Yes. For commercial support, photos, drawings or bathroom layout references can help XLOO understand the washroom space and recommend a suitable solution.
Please include your name, email address, phone number, product interest, quantity, delivery location and whether the enquiry is for home, trade, commercial or public washroom use.
Installation and setup
The XLOO DELUX Toilet Seat includes an adjustable fixing plate and quick-release setup designed to make installation and cleaning easier.
Depending on the model, the XLOO toilet seat may be powered by rechargeable battery and/or direct USB-C power cable. Please check the product manual supplied with your order.
Yes. The brush holder is designed for easy attachment and removal, so the brush can be cleaned or repositioned when needed.
Commercial washroom products should be installed by a qualified installer, maintenance team or contractor, especially where plumbing, drainage or electrical connections are involved.
Care & maintenance
Use a soft cloth and mild bathroom-safe cleaner. Avoid abrasive pads, harsh chemicals or solvents that could damage surfaces, sensors, seals or electronic components.
For homes, routine bathroom cleaning is usually sufficient. In commercial washrooms, inspection and cleaning frequency should match footfall, cleaning schedules and facility hygiene standards.
Stop using the product if there is a safety concern. Check the user manual, charging/power connection and installation position, then contact XLOO support with your order details and photos if available.
Commercial washroom FAQ’s
XLOO solutions can be considered for hotels, restaurants, offices, colleges, hospitals, airports, shopping centres, stadiums and other high-usage washrooms.
Yes. For larger projects, provide the number of washrooms, usage type, location, expected footfall and preferred products so the team can support specification and planning.
XLOO products are designed around cleaner routines, odor control and improved hygiene behaviour, which can help make daily washroom maintenance easier.
Policy FAQ’s
The privacy policy is included below. It explains the type of information XLOO may collect, how it may be used and how customers can contact the team about privacy questions.
Return eligibility depends on the product condition, hygiene requirements, order type and the terms confirmed at purchase. Please read the refund and returns section below before sending anything back.
Delivery times can vary by product availability, order quantity, destination and courier service. XLOO will confirm delivery details after your order or enquiry is processed.